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Customer Service Representative

JOB DESCRIPTION

Position: Customer Service Representative
Industry: Finance (Accounts Receivable)
Job Type: Temp to Hire
Pay Rate: $15
Schedule: 9am-5:30pm (M-F)
Location: Buffalo, NY

NOW SEEKING CUSTOMER SERVICE REPRESENTATIVES!

Snelling Staffing Services is looking for several Customer Service Representatives for a client of ours in the Buffalo, NY area. As a Customer Service Representative will be responsible for reviewing assigned accounts to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate for this position will possess strong communication skills, have a strong customer service background, and preferably some sort of collections experience.  Customer Service Representatives will be required to create long lasting client relationships and must always present themselves in a professional manner.

Customer Service Representative Responsibilities:

  • Business to business collections (you are not calling people’s homes)
  • Research accounts
  • Emails, phone calls and standard mail correspondence
  • Develop methods to achieve/exceed company financial goals
  • Work closely with team members
  • Solve problems quickly

Customer Service Representative Requirements:

  • 1+ years’ customer service/collections experience preferred
  • Strong communication and negotiation skills
  • Proven ability to overcome obstacles and get results
  • Strong computer skills (MS Word)
  • High school diploma/GED required

 

To Apply: Interested and qualified customer service candidates should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview. If you have questions, please call us at 716-839-0207!

Keywords: Customer service, accounts receivable, billing, finance, communication, computer, call center, collections, email, multi-tasking

About Snelling: Founded in 1951 by Lou and Gwen Snelling, Snelling is a staffing pioneer, bringing innovative solutions to the industry for over 65 years. Headquartered in Dallas, Texas, the award-winning Snelling network is comprised of more than 80 locations across the United States.

LOCATION

Amherst, New York 14226

PAY

$0

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